On completion of my service, all customers are given a Comments Form to fill in. Here are what my customers have had to say and all original copies can be viewed by customers on request:
"We are both really pleased with how the arrangement with Karen has worked out. Both dogs seem really happy and we would not hesitate to recommend the service to others".
Mr and Mrs Thomas, Claregate, Wolverhampton (dog walking service)
"Absolutely brilliant. Karen and family looked after my dog Yogi perfectly. Yogi was made very welcome and well cared for. I could see the bond Yogi had formed with Karen and I was able to enjoy my holiday. Nothing was too much trouble. I will contact Karen again to look after Yogi. I feel I wouldn't want anybody else to look after him. I've told others about her excellent service and I've been asked to save her phone number by a neighbour".
Mrs Wilson, Dudley (home boarding service)
"Karen is very reliable and I have warmly recommended her to other people. We always look forward to reading her comments on the day she looks after our dog!"
Mrs Sellar, Codsall, Wolverhampton (dog walking service)
"Although I thanked you on the telephone, I felt I must put a little note in the post. I was so sad to leave the dogs but so pleased on our return home to find you had looked after the dogs so well. I feel very happy now about going on holiday knowing you are happy to care for them again for us".
Mr and Mrs Wesley, Perton, Wolverhampton (house sitting service)
"I feel extremely happy to leave Oliver in your care and find The Pet Minder extremely professional".
Ms Marmion, Wombourne (daily visiting service)
"Our holiday was so much better knowing that Fudge was in safe hands and was well looked after".
Mrs Bunch, Sedgley (home boarding service)
"It was so lovely to come back after a fortnight's holiday to find Jock happy, well and totally spoilt!! Thank you so much!!"
Mrs Wilcox, Kingswinford (home boarding service)
"Very professional service. Both cats looked after well. Jake sulked when he got home he enjoyed it so much. Have recommended this to friends and neighbours".
Mrs Martin, Sedgley (daily visiting and homeboarding service)
"Excellent service. Have continued to recommend The Pet Minder service to everyone interested".
Mrs Williams, Quarry Bank (housesitting service)
"Having been apprehensive at leaving my dog (who had not been left before), I was very happy with the loving care he received and how settled he was while I was away".
Mrs Burns, Sedgley (home boarding service)
"I went away feeling completely confident that Fudge would be well taken care of. Completely happy with the service and would use again and recommend".
Ms Locke, Coseley (daily visiting service)
"Karen provides a very professional and caring service. She really took great care of our two cats when we were on holiday".
Mrs Lambert, Sedgley (daily visiting service)
"I would recommend Karen to everyone. She is very reliable, knowledgeable and friendly and Hector loves her!!"
Mrs Price, Perton (dog walking service)
"We are so happy to have found a Pet Minder like Karen Slimm. Our dog Tess is always happy to see her and stay with her, as it is like home from home. We go away knowing that our dog is being treated as we would treat her. We can enjoy our holiday with no worries".
Mr and Mrs Penrose, Sedgley (home boarding service)
"Excellent service. Karen is both professional and friendly, she leaves a thorough handbook. I always feel very grateful that she is taking good care of my pets. She is most definitely our "Petsitter of the Year!"
Mrs Hawkins-McDowell, Tettenhall (daily visiting service)
"No qualms whatsoever in leaving our beloved Hamish with Karen. We always know that the standard of care and attention are second to none. She is entirely professional at all times! A true godsend!"
Mrs Jeavons, Sedgley (home boarding service)
"I've been incredibly impressed with the service Karen offers, both in terms of the professionalism of the service offered and her obvious caring for the animals she looks after. I have complete faith in leaving my shy and nervous cat in her care and feel very lucky to have found her!"
Miss Yates, Amblecote (daily visiting service)
"Karen has always provided a brilliant and caring service to my dog. It was hardly surprising she won last year. She is very reliable and caring".
Mrs Price, Perton (dog walking service)
"Karen provides an excellent service giving Todd his insulin injections/tablets/eye drops as necessary. Karen is always punctual, efficient, helpful and very trustworthy".
Mrs Kendray, Sedgley (administration of insulin)
"I wouldn't trust my cats with anyone else. It's such a relief to know they are in such good hands when I am away".
Mrs Kearney, Tettenhall (daily visiting service)
"I had every confidence in Karen's capabilities. It was reassuring to know that my dog had a 'one-to-one' relationship with an experienced pet minder. I have recommended Karen to various people".
Ms Rider, Stourbridge (home boarding service)
"Karen quickly shows her good relationship with the animals in her care leaving the owner, myself, quite at ease at leaving my dogs overnight with her".
Mrs Lunt, Sedgley (home boarding service)
"Very efficient and reliable. Our dog certainly enjoyed the experience!"
Mrs Clark, Wolverhampton (dog walking service)
"We feel we must write to express our gratitude and thanks for the excellent service you provide. Moving to the area in late 2004, we explored various 'pet/house sitting' services. As you may recall, we have moved around the UK over the last four years and have become seasoned users of such services. Karen, you not only impressed us on initial contact, but also when you visited us in our home to discuss our requirements. We have used your services on a regular basis during 2005 to care for our much pampered and adored cat - Thomas. It has become clear that the services of sitters we have used in the past, although very acceptable, have not been to the same excellent standard that you provide. If it was not for you and the standard of the service you provide, we would not be able to leave Thomas and holidays could not even be considered. We highly recommend you personally and your service and fully support you, hopefully, being awarded Petsitter of the Year for a second year running!"
Mr and Mrs Pearsall, Tipton (daily visiting service)
"I never worry about leaving Jock with Karen and her family - he is looked after as well as he is at home and when I collect him, he is the same happy, contented dog that I leave at the beginning of the holiday".
Mrs Wilcox, Kingswinford (home boarding service)
"We were delighted with the service provided - given our relatively unusual pets. We were particularly impressed with the Daily Care Records and look forward to using your service again".
Mr Everson (daily visiting service)
"Karen fitted us in at short notice and was very kind to our dogs. We received a report on our return. It couldn't have been easy with 3 very different dogs including an old incontinent one who was spotless upon our return - a job well done!"
Mrs Williams, Netherton (daily visiting service)
"What a tremendous service you provide - to have peace of mind while I'm away is worth more than words can express and with you we have found it. Skye was so well looked after - thank you".
Mrs Harris, Brierley Hill (home boarding service)
"When away on holiday, I had peace of mind knowing that Karen would look after my 2 burmese cats who can be a little naughty!!"
Lynn Ord, Wombourne (daily visiting service)
"You can always feel happy that your pets are being well cared for whilst you're not around".
A Dore, Sedgley (daily visiting service)
"We are extremely happy with the care and attention to detail offered to us prior to boarding and also to the obvious care shown to our dogs. They were happy and contented and looked well and relaxed. Top class!!"
J Drummond, Wolverhampton (home boarding service)
"As I had lost 2 of my cats to illness prior to my holiday, I was overly nervous of leaving the two remaining. I had no need to worry - Karen established an instant rapport with a very 'difficult' cat and gave an excellent service".
M Benton, Wednesbury (daily visiting service)
"Particularly like the fact that Karen writes comments on how the cats have been each day".
Natalie Adams, Wolverhampton (daily visiting service)
"Karen treats Jack, my labrador cross, with great care and attention. I feel I can trust her implicitly with Jack's safety and welfare. He always looks forward to seeing her".
H Foster, Wombourne (dog walking service)
"I felt she did exactly what she said she would. She gave me a full report on my dog. A first class service - and my dog likes her!"
S Doughty, Sedgley (dog walking service)
"My cats 'Benson and Mitzi' were very well cared for during our holiday abroad. The house was clean and tidy on our return. Karen was very reliable every day and very professional. I would recommend Karen to any of my friends or family".
Mrs Wardle, Wednesbury (daily visiting service)
"Absolutely brilliant. We always know Gromit is in good hands".
Mr and Mrs Jones, Brierley Hill (daily visiting service)
"It makes our holiday all the more relaxing to know our pets are well cared for. We enjoy reading the cat-a-log on return and text messages of up-dates whilst on holiday".
Mrs Webster, Woodsetton (daily visiting service)
"Very caring and efficient service. No hesitation in asking Karen to come again".
Mrs Summers, Sedgley (daily visiting service)
Graded as "Excellent" on Comments Form
Ms Pritchard, Smestow (daily visiting service)
"Sam has been well cared for - very pleased with the whole package!"
Mrs Powell, Wolverhampton (home boarding of hamster)
"Thanks for returning the key yesterday and also for looking after Sweep so well over the last few holidays. Just to say that if and when we have another cat we will happily use you again and that we wouldn't hesitate to recommend you to anyone".
Mr and Mrs Gore, Hill Top (daily visiting service)
"Upon my return from holiday, was delighted in how tidy post, cat feeding area was. My cat had clearly been well cared for and fully recommend this service. My midweek update was so reassuring".
Ms Goodwin, Penn (daily visiting service)
"The cats really love Karen as she always gives them fuss when visiting. An excellent service delivered with enthusiasm. Heartily recommended to anyone".
Mrs Ward, Wall Heath (daily visiting service)
"From the initial meeting to the care of our cat and return of keys, this has been a fantastic service throughout. I would have no hesitation using your service again or recommending to friends or family".
Mrs Chamberlain, Dudley (daily visiting service)
"I was so pleased to have found Karen on the internet to look after our puppy, especially as it was such short notice and would recommend her to anyone".
Sarah Bone, Brierley Hill (home boarding service)
"Friendly and very professional. Just how it should be. Thank you".
Mr Adamson, Sedgley (home boarding of rabbit)
"Hi Karen, Adrian and Dougie,
Hope your house is not too quiet without the boys!
Louis and Pepe were a little quiet when they came back yesterday. I think they were missing each other and Dougie also, but they were both happy and very relaxed. I asked Louis where Dougie and Pepe were and he was looking for them (they are very intelligent dogs and don't forget).
Thank you all again for all your love and cuddles that you have given the boys. I know they have had 10* treatment and they have been excellently cared for by yourselves.
We will not hesitate if we ever need to send them on "holiday" again to you in the future.
I can certainly understand why you achieve these awards for being a petsitter, but I would call you a "surrogate mommy" and you thoroughly deserve them!!
Thank you very much again for taking such excellent care of our babies.
Louis and Pepe send you their love and sloppy kisses xxxx"
Mrs Goode, Wolverhampton
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